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Privacy Policy

Privacy Policy

Last updated: 06/06/2026

1. Data controller

The controller of the personal data collected through the platform DatomWorx (hereinafter "DatomWorx") is:

2. Data we process

Depending on how you use DatomWorx, we may process the following categories of data:

3. Purposes and legal bases (art. 6 GDPR)

PurposeLegal basis
Create and manage your account and allow access to DatomWorx.Performance of the contract (art. 6.1.b GDPR).
Provide the service features (save projects, simulate, share, maps).Performance of the contract.
Manage subscriptions, payments, BOSS passes and invoicing.Performance of the contract and legal obligation (tax and accounting regulations).
Handle queries, support and complaints.Performance of the contract or legitimate interest (art. 6.1.f GDPR).
Ensure security, prevent fraud and abuse.Legitimate interest and legal obligation.
Comply with tax, accounting and commercial obligations.Legal obligation (art. 6.1.c GDPR).
Optional cookies (analytics, marketing).Consent (art. 6.1.a GDPR), revocable at any time.
Sending commercial communications about DatomWorx (news, tips).Express consent (optional checkbox at registration).

We do not use automated decision-making systems or profiling with significant legal effects on users. Decisions about your account (plan assignment, suspensions, etc.) are made by people or by simple technical rules (for example, subscription expiry) that do not fall within the scope of art. 22 GDPR.

4. Retention periods

5. Recipients (data processors)

We share data with the following providers, all with data-processing agreements compliant with art. 28 GDPR:

International transfers

Although all the above providers contract through their European subsidiary, some of them (in particular Google and Stripe) belong to corporate groups headquartered in the United States. As a result, part of the technical processing of the data may take place on group infrastructure outside the European Economic Area.

These transfers are covered by:

You can consult the specific safeguards in the privacy policies of Google and Stripe linked in this document. We do not carry out additional international transfers of personal data outside the European Economic Area beyond those described in this section.

6. Use of Google Maps

Some DatomWorx applications (for example, the simulator) integrate Google Maps as an optional feature. When you activate it, Google Ireland Ltd. may process your technical data (IP, device identifier, map queries) in accordance with its Google Privacy Policy. If you do not want that processing, do not activate the real maps.

7. Your rights

As the data subject you may exercise the following rights at any time:

To exercise them, write to us at info@datomworx.com stating "Exercise of GDPR rights" and attaching a copy of your ID or equivalent document. We will respond within the legal period of 30 days, extendable to 60 if the request is complex.

If you consider that your rights have not been properly attended to, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security

We apply reasonable and proportionate technical and organisational measures to protect your data:

9. Minimum age

The service is intended exclusively for persons over 18 years of age. By registering you declare and warrant that you have reached the legal age of majority. If we detect that a user is under 18, we will immediately suspend their account and erase their personal data within a maximum of 30 days, except for data we are legally required to keep (invoicing).

10. Changes to this policy

If we modify this policy, we will notify you upon entering the application by means of a prominent notice. We distinguish two types of changes:

10.1. Minor changes

Wording corrections, clarifications, readability improvements or adjustments with no impact on your rights. They will apply automatically after a period of 15 days from notification. They do not require express signature; if you continue using the service after those 15 days, tacit acceptance will be understood in accordance with the general doctrine of acceptance by conclusive acts.

10.2. Substantial changes

New processing purposes, new data processors, changes to your rights, changes to international transfers or equivalent modifications that affect your privacy. We will ask you for a new express acceptance. The procedure will be:

You may delete your account voluntarily at any time from "Settings → Delete account" or by writing to info@datomworx.com.

11. Contact

For any query about privacy or data protection: info@datomworx.com.

Versión 1.4 · publicada el 06/06/2026